by on February 11, 2019

How to resolve QB Error 15215

In the event that issue is a result of a conflicting desktop application:
Close QuickBooks.
Right click on the startup icon of QuickBooks and select “Run as administrator”
Click on “Yes” for confirmation into the pop-up.
Check if the issue is resolved.

In the event that issue is caused because of blocking by anti-spyware:

Modify the anti-virus software to exempt the files exe and qbupdate.exe and the domains:,, and
Once exempted, the anti-malware software will not interrupt QuickBooks updates or payroll downloads.

If it's because of other digital signature verification issues

Close any open QuickBooks
Locate the file QBW32.exe using Windows Search
Right-click the file and choose Properties
Navigate towards the Digital Signature tab and choose Intuit, Inc.
Click details and then click View Certificate within the Digital Signature window.
Click Install into the Certificate window.
Keep clicking Next last but not least click Finish.
Restart the machine and open QuickBooks again.

If the issue is because of web browser configuration

tls 1.0 1.1 1.2 Vrify
Close QuickBooks.
Open the IE browser
Click Tools > Internet Options > Advanced Settings.
Search for options Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2.
Check the box for Use TLS 1.0 and uncheck the boxes to be used TLS 1.1 and Use TLS 1.2
Click OK, restart the pc.
Launch QuickBooks and verify the error resolution again.

How to proceed if the user struggles to solve Error 15215?

More often than not where in fact the user encounters the error is QuickBooks, the procedure above is enough to work through issues. In extreme circumstances, for which you cannot debug and fix the error, the consumer can call the QuickBooks customer support number and seek assistance. They could be more than ready to aid users on these issues. Reach out to QuickBooks Enterprise Support Number .


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